Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Firestone Complete Auto Care Complaint - Cranberry Township PA Scam
Firestone Complete Auto Care Complaint

Firestone Complete Auto Care Complaint


Cranberry Township PA Scam

I just wanted to share with you my experience at Firestone in Cranberry Township on route 19, June 2, 2014.
I went to have my car aligned. I told the mechanic Chad not do to anything with out talking to me first. He called and said " my front left wheel bearing was grinding and needed changed, also the back left and right had slight play and all 3 should be replaced." I said thank you, please write down the parts and information and I'll check into it asap as I needed my car the next day when the work could be done. I called my father he said we could check it out and do the work.
Well today my father and I spent a few hours taking the front left wheel apart to find nothing was wrong. My dad thought this at first when he did some tests but we mistakenly trusted the mechanic Chad so we kept going. Finally we get down to the wheel bearing to change it and it looks brand new, no metal bits, turns smoothly etc. So we take it up to the auto parts store where I purchased the parts, all 4 male mechanic and employees said oh that looks brand new nothing is wrong with that. They tried to pull one over on you because you area girl with an old car. We said thanks and left and went to another auto shop and asked them when they thought, again that nothing was wrong. with the wheel bearing or anything for that matter.
I no longer trust Firestone, after this awful experience. I do not have the extra $300 to have work done that does not need done. I realized I have an older car; however, you do not need to try to scam me because I am a female with an older car. Places like Firestone are exactly why I always check with people that know more about cars than I do. I am aware that cars are not my expertise as I am in the medical field and do not appreciate being taken advantage of because it is not my area. I will not be returning to Firestone no matter how convenient it is. (I live across the street currently).

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Firestone Complete A...
SUBMIT a ticket
for Firestone Complete A...
WATCH videos
for Firestone Complete A...
More Firestone Complete Auto Care Reviews and Complaints MORE reviews and complaints
for Firestone Complete A...


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Firestone Complete Auto Care reviews


Similar reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team