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Firestone Complete Auto Care Complaint - Incompetent technician - vehicle service
Firestone Complete Auto Care Complaint

Firestone Complete Auto Care Complaint


Incompetent technician - vehicle service

What is the problem with Firesone.They have been breaking my car for yearss.
Recently they flushed out my radiator and the next day my van over heated and blew a hole in the radiator.I had two get and radiator. The week before that I took my van For a oil change and a tire rotation, they left my lug nut cover inside of my hubcaps, I let my windows down whlie I was driveing a heard a sound like I was dragging something. I went back to them to find out what was wrong . When they decovered the problem they blew it off as just being cosmetic. I told they that sound scared the %%%% out of me.

They siad i need a power steering pump but once they replaced i had this horrible sqeaking sound under my van . They told me that the belt tensioner needed to be replaced they been trying to fix it for over a tear but i'm still sqeaking. I hate driving my van. That sound drives my crazy.I fill like the whole world is looking at me as I sqeak down the road. I think they need to hire competent tech instead of this incompetant tech they have working for them. I have many more firestone woes but i'm tired of writing.

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Totallygonetech says: (7 years ago)
Firestone techs are badly upderpaid and forced to work a brutal schedule. Not surprisingly, good techs don't work at Firestone. They get a look at the place and leave. Unqualified people and thieves who use the Firestone way of doing business to line their own pockets are the only people who stay. Do yourself a favor and find another shop.....never take your car to any Firestone.

ConsumerVoice says: (8 years ago)
Please contact us at social@bfrc.com. We would like to hear more about this.

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