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Firestone Complete Auto Care Support Ticket - Brakes

Firestone Complete Auto Care Support Ticket

Brakes

Created By: electricomfort's Picture electricomfort Last Reply: electricomfort's Picture electricomfort
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

Firestone Car Service Center Complaints - Brakes
Firestone Car Service Center
Posted: 2010-01-16 by Mr Electricomfort

Brakes
Complaint Rating:

Company information:
Jackson Firestone
2150WestCounty Line Road
Jackson, New Jersey
United States
Phone: 7323637095

I have brought my van in three times to them,

First time : I said brakes don’t feel good and are making noise, they told me it need brakes they did a rear brake service and shoes, they said it was overloaded and this was in October 2009, cost me $729.16

Second time was Nov 2009 same complaint but I took all the weight out of the van as they told me that was the cause, even though I have three other vans setup the same exact way and do not have this issue, and they are driven by employees not myself. Anyway they went on to say the second time was the front brakes, well I said ok and I was charge $653.45.

Now it is January 2010 and not even 3, 000 miles later and the same exact thing is happening again, they just told me I need front and back brakes again, $822.06, and they went on to say it is weight, and I told them I personally took all the weight out and this truck is not beat on it is mine and I am the owner, and as I said I have employees that drive and we don’t go through brakes like this, they usually last 1..5years at least,

These guys must have a number of around 600.00-800.00 every time you go in, they are a rip off and Firestone should do something about it .


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