Firestone Complete Auto Care Support Ticket - Shawnee, Kansas

Charged for services not requested

Created By: Pookie40's Picture Pookie40 Last Reply: Pookie40's Picture Pookie40
Priority Level: [Medium] Status: [Open]
Created: 3 weeks ago Last Updated: 2 weeks ago
Department: General Replies: 0

I purchased a used car in Merriam, KS. Took back to dealer to fix strut issues. He took car to Firestone in Shawnee Mission, KS asking them to align car. This was done without my knowledge or consent. I was forced to pay for service I did not request or they would not release my car. Drives worse than when I took to dealer. I want refund of the $64.99 I was forced to pay and investigation into their business practices.


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