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Firestone Complete Auto Care Support Ticket - Baltimore, Maryland - Oil change

Firestone Complete Auto Care Support Ticket - Baltimore, Maryland

Oil change - transmission and serpentine belt

Created By: infiniti2009's Picture infiniti2009 Last Reply: infiniti2009's Picture infiniti2009
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 0
Product: transmission and serpentine belt

I went to firestone on Reistertown road and horrile experience. The next day my car would not start. On getting oil change there is a checklist the tech is suppose to follow through and check your battery and so on (which everything on that checklist was checked off OK) I end up having to get a jump which i found out my coolant was just about dry. I made it to a different firestone who then rechecked out the care only to find out i needed a new battery and a serptine belt. So had my battery been checked from the check list and coolant level was checked i would not have had the problems i had for a whole week missing pay due to the problems a Tech should of took the time to look at! We pay our money for service trusting someone to take care of our car to give us the assurance that our car is running where it should be not to leave and have the problems occur!


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